Our Services

Administration

  • Ordinary, Extraordinary Meeting Preparation & Engagement
  • Advisory to the Board of Directors on PR Condominium Law and other tasks.
  • BOD Bootcamp
  • GoVe Portal- Web and Phone Application for Owners Use
  • and much more

 

 

 

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Customer Service

  • Provide Trained and qualified personnel for consulting, suggestions, requests & information
  • Assist customers in our Rincon based office
  • Follow-up on all customer comments and service request promptly
  • Fill out forms and provide documents for selling or refinancing owners
  • Communicate with the Board and Owners, as needed
  • Answer, Process and Distribute emails
  • Pick up, process, and answer all mail for the complex

 

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Data Entry

  •  Use an online cloud service to store all documents related to the complex
  • Store a hard copy of documents in our secured office storage for safekeeping and access
  • Develop and maintain Owner’s Book and Owner’s List
  • Collecting individual deeds and rental contract
  •  Send the information of rentals to government agencies as a request by PR Condominium Law 129-2020
  • Create an electricity and water consumption table
  • Update comment/ticket log (occurrences in the complex record), as needed

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Financial and Book-Keeping

  • Prepare monthly Financial Reports
  • Process account payments for providers, whether monthly or occasionally
  • Process and bill maintenance payments from owners and collections by our accounting systems
  • Monitor and support booking processes
  • Prepare Annual Budget Options for approval by BOD and Owners
  • Prepare, complete and file Government Agencies requirements like trimestral reports to Department of Treasury, etc

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